Terms & Conditions

Services

We provide dog boarding, activity time, grooming add-ons, and related pet care services.

Booking & Cancellations

  • Bookings are confirmed only upon payment or deposit.

  • Cancellations require a minimum 48-hour notice.

  • Late cancellations or no-shows will be charged a $50 fee or the full booking amount.

Payments

Payment is due at booking or check-in, as advised. We accept approved payment methods listed on roversretreats.com.

Owner Responsibilities

  • Owners must disclose all health, medical, and behavioral issues before boarding.

  • Dogs must be up to date on vaccinations.

  • Rover’s Retreat reserves the right to refuse service to unsafe, aggressive, or unhealthy pets.

Liability Disclaimer

  • All pets are boarded at the owner’s risk.

  • We are not liable for injury, illness, escape, or death unless caused by gross negligence.

  • No guarantees are made regarding behavior, health outcomes, or compatibility with other pets.

Indemnification

Owners agree to indemnify Rover’s Retreat against claims, damages, or costs resulting from their pet’s actions or undisclosed conditions.

Modifications

We may update these Terms at any time. Updates will be posted on roversretreats.com.

Governing Law

These Terms are governed by the laws of the State of Georgia, USA.

Contact

 info@roversretreats.com

762-285-9921

The information on roversretreats.com is provided for general informational purposes only.

  • No Medical Guarantee: Rover’s Retreat staff are not veterinarians. Any advice or care given is not a substitute for veterinary care.

  • Pet Risks: Pet boarding, group play, and transportation carry inherent risks, including illness or injury.

  • Owner Responsibility: By booking services, you acknowledge these risks and accept full responsibility for your pet’s health and behavior.

  • Accuracy of Information: We strive to ensure website information is accurate but do not warrant completeness or reliability.

For emergencies, always contact your veterinarian directly.